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Live Platform for Service Providers User's Manual
Notice
Overview
Operation Center Portal
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
Hybrid Entities
Device Manager
Introducing Live Platform Device Manager
Using Device Manager
Before Connecting Endpoints to the Network
Onboarding Service and Connecting Endpoints to the Network
AudioCodes AI Summary Bot
Day 2 Management
Open Management Page
Editing Device Manager Service
Upgrading DM License to AI Summary
Disabling Device Manager Service
Attaching Device Manager Service to Customer
Deleting Service
Managing SIP Gateways
Monitoring Alarms
Managing Firmware and Configuration Files
Monitoring & Maintaining Meeting Rooms
Managing Emergency Calling
Importing Emergency Locations from Microsoft Teams
Enabling SIP App Emergency Calling Mode
Troubleshooting
Configuring Third-Party Vendor Devices
Voca CIC
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Managing Emergency Calling
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Enabling SIP App Emergency Calling Mode
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